EM-ZERO.COM

I’ve never dealt with them, but Mwave.com had the best price on the Intel X25-M 160GB SSD. After looking up reviews on past experiences with them, there were good and bad – but the bad reviews seemed to be small problems that stemmed from the customer being a temperamental individual. So I ordered it with overnight shipping. This morning at like 2AM.

They are in the Pacific Time Zone, and I’m in Eastern, so I didn’t expect human interaction until at least noon or so my time. I did end up receiving an e-mail for me to call them about processing my order. Since I’m mostly optimistic, I politely called them, and was immediately greeted by an actual person but asked to be put on hold. This was fine, and I patiently waited about 4 minutes until the same lady came back on the phone. She asked for my order number and wanted the toll-free number on the back of my debit card to verify the transaction. Hey, that’s fine with me!

I then received an e-mail saying that my order had been approved. After checking my order status on their website, it still had not shipped. That’s fine. Hell, it was just approved. I never expected for them to ship it yet. I was just nosey.

I usually leave important tabs open in my browser, and frequently refresh them when I’m waiting on updated information. Refreshed it and not long after the payment was processed and accepted, the drive had a tracking number available via their website and I received an e-mail for every update to my order.

Excellent service so far, and an excellent experience overall. I may start doing more business with them.